1) The most important factor in a successful home business is: a) Marketing Plan b) Sales Copy c) Web Site Layout d) Customers 2) My communication skills are: a) Poor b) Average c) Good d) Excellent Every aspect of your work at home business relies on your communication. Your business plan; your sales copy; your e-mails; your web site; your phone calls; your marketing plan; AND your c... http://mukdaily.com