If your SimpliSafe base station isn’t connecting to WiFi, try restarting both the base station and your router. Ensure the base station is within range of the WiFi signal. If that doesn’t solve the issue, reset the base station by removing the battery for 10-15 seconds before reinserting it. Still having trouble? Reach out to us for more help! https://simplisafelog.com/how-to-resolve-the-simplisafe-base-station-not-connecting-to-wifi/