Customer service plays a defining role in shaping a company’s public image, customer retention rates, and overall profitability. In the United States, where consumers have abundant choices and strong expectations, delivering high-quality service is no longer optional—it’s essential. The key to achieving this lies in customer service training for employees, a practice that has evolved ... https://weeblyblog.com/customer-service-training-for-employees-a-strategic-imperative-for-u-s-businesses/