Safety Management Systems (SMS) have come a long way since 2006, when they were first mandated by ICAO, and today many operators rely on an experienced SMS service provider to guide implementation. Twenty years ago SMS requirements were new and not well understood. So to help aviation service providers (aka operators) comply with the new requirements, ICAO introduced the concept of an... https://omnisms.aero/the-part-5-sms-gap-analysis-trap/